Shipping & Returns

Vampura Rose Silver Wholesale Jewellery is based in the UK and is for Trade Customers Only

WORLDWIDE SHIPPING INFORMATION

Minimum order £75 excl vat and shipping

VAT: All prices are shown in pounds sterling excluding VAT

All UK customers will be charged VAT at the current rate of 20%

Customers outside the UK including the European Union, United States, Canada, Australia and all other destinations will not be charged VAT

Please read the VAT section in our Terms and Conditions for more information

SHIPPING:

Orders to any destination received before 12 noon are normally despatched the same day.

Orders received after 12 noon may not be shipped until the following day.

Please our T's & C's for information†regarding a lost parcel

SHIPPING COSTS: WITHIN THE UK:† 

Orders above £100 excluding vat are free

Orders of £100 or less excluding Vat will be charged £7.95†

Orders will be sent using the Royal Mail Next Day Special Delivery Service†

SHIPPING COSTS: ALL OTHER DESTINATIONS:

Orders above £150 are free


Orders of £150 or less will be charged £13

Orders will be sent using the Royal Mail International Tracked and Signed For Service and should be delivered within 5 - 10 working days. Depending on Customs Clearance etc this can take longer (up to 30 days). You are responsible for any Import Taxes, Duty or any other fees charged by your Country.

SHIPPING ADDRESSES: Customers are responsible for making sure that correct shipping details are entered during the checkout process. We will not be held responsible for any incorrect shipping details. You will also be charged for any further costs for resending your order.†Please CHECK you have entered the correct details THOROUGHLY BEFORE†confirming your order as you go through the checkout process.

RETURNS: We do not operate a sale or return policy. We will only accept returns for faulty or damaged items. Please see the section below. Any item(s) received without prior notification will be returned to the sender and payment along with any additional shipping costs will be expected in full.†

DAMAGED OR INCORRECT MERCHANDISE: Any items damaged as a result of a packing or shipping error must be advised within 5 days of receiving your order. We will not be responsible for any advice received after the 5 day period. Any faulty items must be advised by email. Any items returned to us without prior notification will not be accepted.

This an overview of our shipping and returns policy. Full details can be viewed in our Terms and Conditions.


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